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Robert Plank | How Not to Treat a Customer

I had a ski shop in the 80’s, and in the 90’s I was a retail manager with GI Joes, Ross Dress for Less and Office Depot. I ran my own computer store from 1997 to 2002, and handled hundreds, if not thousands of customer service issues, and each one required...

Antoine Amrani Chocolates – Impressive!

Someone sent me a box of chocolates, and they came as I was opening my new Flip camera. Since they were so impressive looking, I decided to test out the camera on these chocolates! The Flip camera installed easily, and since I already had MySpace open in a window, I...