I need to officially announce some recent changes to the e-mail configuration of our servers that may have caused some distress for our hosting clients, and I’d like to clear that up right now.
As of mid April 2010, any email address (whether we are hosting them or not) that sends more than 25 e-mails to our server within a 60 second period will be unable to send any more mail messages through our server, or send any mail at all to anyone we host.
This applies to the To field, to CC, and to BCC addresses, so in other words, you cannot send an email to more than 25 people. If you try, then will be unable to send mail again until we manually remove your address from this “blacklist”. .
This change has been put in place to put a permanent stop to the random inconvenience that many of our hosting customers have experienced over the past couple of years, with a sudden inability to send mail primarily to Yahoo and Microsoft addresses, for up to 48 hours at a time.
The change was unfortunate, but we simply cannot put a burden like that on 99.9% of hosting clients to meet the needs of so few, I’m sorry.
Unfortunately, this may cause us to lose a few hosting clients but the other 99.9% will be happy.
Those that have offended before have been warned privately, but in the end, they “accidentally” mess up the sending ability of all domains on that particular mail servers IP Address. There are several mail servers, but hundreds of domains and thousands of people are affected. Innocents suffer!
While the vast majority of hosting clients may not even notice this change, a couple have already, and for those that need lists larger than 25, I’ve recommended the iContact email service that starts at just $10 per month, and has a free 30 day trial.
There are dozens of third party mail services to choose from, but I do like iContact for our own needs, and since it starts at $10 monthly for the first 250 addresses, it’s ideal, and it’s $5 cheaper than Constant Contact, which we still recommend also.
You can import lists from Outlook or text files, or you can add contacts there one by one.
I highly recommend looking into iContact, and we have been an affiliate of theirs for several years now. Here’s a nifty banner for a free month to try it out…