{"id":150,"date":"2006-02-03T17:40:34","date_gmt":"2006-02-04T00:40:34","guid":{"rendered":"http:\/\/www.pdxtc.com\/wpblog\/archives\/150"},"modified":"2014-12-04T13:54:41","modified_gmt":"2014-12-04T20:54:41","slug":"spam-reported-from-our-mail-server","status":"publish","type":"post","link":"https:\/\/www.pdxtc.com\/wpblog\/spam-prevention\/spam-reported-from-our-mail-server\/","title":{"rendered":"Spam reported from our mail server"},"content":{"rendered":"

I got a text message saying Spamcop got a report that our mail server IP address was sending spam. After checking my mail 1\/2 hour later, I determined that it was a flook, and surely Spamcop wouldn’t blacklist me. <\/p>\n

so I sat down and banged out about 4 email replies and a couple of new ones and hit “send and receive”… <\/p>\n

Here’s what I got back for nearly every one (I added the x’s)<\/p>\n

209.237.x.x does not like recipient.
\nRemote host said: 554 Service unavailable; Client host [209.237.x.x] blocked using bl.spamcop.net; Blocked – see http:\/\/www.spamcop.net\/bl.shtml?209.237.x.x
\nGiving up on 209.237.x.x<\/p>\n

That means that one of the nations largest Spam services got one single complaint, and blacklisted my entire domain’s ability to send mail. What gives them that authority on an unsubstantiated claim? We did, with the CAN-Spam act and other public outcry over SPAM.<\/p>\n

Fortunately, it took all of 60 seconds for us to swap around some IP addesses, but what would you do if this happenned to your company domain name? In a best case scenario, there are no other complaints and your mail comes back the next day, a full 8 hours later. In a worst case scenario there’s more than one complaint, and you would continue to be unable to send mail to over 1\/3 of the world?<\/p>\n

How can you protect yourself? By using email marketing programs like Cooler Email<\/a> for small companies, or Clickz<\/a> for large ones. Also, complying with the CAN- Spam Act of 2003 is something everyone should do. Here’s a great primer I found<\/a> on spam compliance.<\/p>\n

***update 2\/8\/2006
\nI woke up this morning and AOL has blocked our mail server again. Someone that hosts their website with PDXTC is sending bulk email from our mail server. <\/p>\n

I’ve repaired the problem again by changing IP Addresses. I really don’t want to take the time to track down the offender, so please just stop it. <\/p>\n","protected":false},"excerpt":{"rendered":"

I got a text message saying Spamcop got a report that our mail server IP address was sending spam. After checking my mail 1\/2 hour later, I determined that it was a flook, and surely Spamcop wouldn’t blacklist me. so I sat down and banged out about 4 email replies and a couple of new […]<\/p>\n","protected":false},"author":76,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[15],"tags":[],"class_list":["post-150","post","type-post","status-publish","format-standard","hentry","category-spam-prevention"],"yoast_head":"\nSpam reported from our mail server<\/title>\n<meta name=\"description\" content=\"I got a text message saying Spamcop got a report that our mail server IP address was sending spam. 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