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closeLook how old this is!
I post at SearchCommander.com now, and this post was published 20 years 1 month 17 days ago. This industry changes FAST, so blindly following the advice here *may not* be a good idea! If you're at all unsure, feel free to hit me up on Twitter and ask.

If you have a spare 4 minutes and 57 seconds, you have to listen to this recoding of someone trying to cancel their AOL accopunt. If it wasn’t so sad, it would be funny. When I cancelled my own AOL account nearly 8 years ago, I went through much the same thing…
Listen to the phone call hereΒ 

There’s also aΒ  good writeup on the blog of the actual person in the phone call here

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