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I post at SearchCommander.com now, and this post was published 16 years 4 months 21 days ago. This industry changes FAST, so blindly following the advice here *may not* be a good idea! If you're at all unsure, feel free to hit me up on Twitter and ask.

I came across a WordPress plug-in called FAQ-Tastic , which allows users to submit questions to your website, and I’ve added it here.

You can create categories of questions, and even have different forms for people to ask questions about different subjects, with no apparent limit.

Upon submitting those questions, they receive an e-mail with your customized message, and view as the administrator of the blog receive an e-mail as well, notifying you that there are new questions to be answered.

Once you answer the question, they receive an e-mail thanking them, and providing them with a link to the new page where the question has been answered.

The free version works very well, but there are a couple of issues:

1. The page name is incredibly long. The title tag and URL created automatically are extremely cumbersome. There appears to be an interface for shortening the title and URL, but when I do that it still doesn’t work.

2. If you prefer to use one submission form for all your question categories, there’s no way (that I can tell) to change it to a different category. Therefore, it’s necessary to make individual submission areas for each type of question. It’s a snap, though.

Overall it’s a fantastic plug-in, highly useful and highly recommended.

Now, luckily for me, I happen to have a semi-personal connection with the webmaster of the developer, and through our e-mail communications, and he offered me a sneak peek at their “Pro Version”, and I have to tell you it’s quite cool

The first thing I noticed about the Pro version was that I could now change the question group of a submitted question, so that eliminates the need for me to have multiple submission forms. I just have to put in one form for all questions, and then assigned to a group when I answer. Nice.

The second thing I noticed was the addition of an option to add Adsense code, or any other code I might want universally to every new page created.

The third thing I noticed, that was a huge improvement was the ability to edit my URL and title tag upon approval of the question.

The only criticism I have of the paid version is that the question approval interface doesn’t seem to work in Firefox. Before reporting the bug, I looked at it in Internet Explorer 7, where it looked just fine.

This free plug-in gets a big thumbs up, and when the paid version comes out, you can bet I’ll be an affiliate, because it really rocks.

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