I post at SearchCommander.com now, and this post was published 10 years 8 months 23 days ago. This industry changes FAST, so blindly following the advice here *may not* be a good idea! If you're at all unsure, feel free to hit me up on Twitter and ask.
That’s how long nearly 70 Portland web hosting servers were down this afternoon, and 5 of those web servers were mine. I had 170 affected customer domains, and what felt like that many phone calls! Ugh. Talk about frustrating!
The problem ended up being a. IP address change that Time Warner made, (TW is is our main provider), and once we reached them on the phone, they were able to switch back, get us back up in minutes.
We normally have a failsafe backup router in place that would have prevented this type of thing, but at that very moment, our backup router was being reconfigured by Rob, who was down at the data center. Just unaviodable bad timing, I guess…
If your domain was affected, I’m sorry… If not…then just forget you ever read this!