Comments on: Can’t Send Mail Using Comcast?

By: Cindy

Cindy — Sat, 09 Apr 2011 19:37:33 +0000

We live in Portland and my husband bought a Defy. We changed to the ports you said on his I touch and it worked, but it won’t work on the Defy now. Any other ideas? He called both t-mobile and Comcast and no one had any ideas.

By: Paul Schreiber

Paul Schreiber — Sat, 29 Jan 2011 01:08:17 +0000

I just fixed my Outlook 2007 unable to send issue with the information from Scott that I’ll paste below.

Summarizing the four parts to the “Fix”: (1) changing the SMTP port to 587 and (2) the SMTP server to smtp.comcast.net (these work in the Detroit area), (3) checking “My server requires Authentication”, and (4) entering the Comcast username and password for your normal Comcast e-mail in the “Log on using” area.

Thanks to this site for saving me so much hassle talking to help desks!

By: Goro

Goro — Sat, 15 Jan 2011 04:55:58 +0000

I just set up outlook 2007 a couple of weeks ago and i can’t send emails with it. I can receive them though. I’ve tried all of the fixes listed here, but they dont’t work. I live in the seattle area, is there maybe an outgoing port that’l work for this area?

By: krakiun

krakiun — Fri, 14 Jan 2011 22:42:45 +0000

Does anyone know which port should I use for Comcast IP in Chicago for going and coming in mail. What settings should I use for Outlook 2003.

Thx

By: Scott

Scott — Sat, 01 Jan 2011 16:31:43 +0000

Yes, Comcast has given you a blacklisted IP – however, they dont need t ogive you a clean one, they need to get that one removed…

There are dozens or perhaps hundreds pf people on that IP – it’s not yours alone

By: k rett.

k rett. — Wed, 29 Dec 2010 13:51:11 +0000

delete my comment please, i posted but when it did it listed out earlier messages, i didnot choose to have these public with my ip in it and all.

By: k rett.

k rett. — Wed, 29 Dec 2010 13:48:23 +0000

i have no mail server, no client, nothing to configure. all i had was a free sign in account from computermail.net and yahoo. i never got a bounce back, no error message, nothing, but these two emails repeatly gave us these “time outs” for no reason at all. their only reason was that comcast needs to get their ip off blacklist. when i do blacklist searches, im on them, comcast tells me every ip is? that they have no control if other email want to suspend me. im clueless. i dont know about these things. i feel i was given ip by comcast that was reported before i had it, thus they need to give me a clean one, right?

By: Scott

Scott — Mon, 27 Dec 2010 22:11:00 +0000

Well it’s NOT your issue, since this is a COMCAST ip address – 68.55.88.6 –

(you can look it up here – http://ip-lookup.net/index.php)

THEY are being blocked, and must get their IP address off the blacklist – If I were you, I’d “handle it” by talking to a supervisor, because the issue is that THEIR IP address is on a blacklist. – I’m not sure why they’d tell you your email client isn’t configured right, but that’s certainly unrelated to this problem!

By: Kay

Kay — Mon, 27 Dec 2010 22:04:51 +0000

reading your blog, thought you might give me some advise please. comcast says im running email client not configured right, but i dont have any. none at all. dont even know what they are..

http://www.apews.org/?page=test&C=130&E=249303&ip=68.55.88.6

Entry created 2010-03-25 ( i didnt have a computer or internet at this time)

http://www.mxtoolbox.com/SuperTool.aspx?action=blacklist%3a68.55.88.6

the first listed also is dated years ago before i even had a computer!

the second listing pbl..

why 68.54.0.0/15 is listed on the Policy Block List (PBL) if ive never used email client? there for i never violated policy?

how do i handle this?
thanks for your time

By: JavierG

JavierG — Fri, 12 Nov 2010 16:12:37 +0000

* correction. …. Using name@mycompany.com But able to receive on this address