I had a ski shop in the 80′s, and in the 90′s I was a retail manager with GI Joes, Ross Dress for Less and Office Depot.

I ran my own computer store from 1997 to 2002, and handled hundreds, if not thousands of customer service issues, and each one required using good judgement and some common sense.

Someone sent me a box of chocolates, and they came as I was opening my new Flip camera. Since they were so impressive looking, I decided to test out the camera on these chocolates! The Flip camera installed easily, and since I already had MySpace open in a window, I used their video player which I’ve never tried before…