Comments on: And you thought you had Comcast problems? http://www.pdxtc.com/wpblog/general-interest/and-you-thought-you-had-comcast-problems/ Fri, 29 Aug 2008 06:23:48 +0000 http://wordpress.org/?v=2.6.1 By: CJ http://www.pdxtc.com/wpblog/general-interest/and-you-thought-you-had-comcast-problems/#comment-45652 CJ Sun, 17 Aug 2008 23:19:47 +0000 http://www.pdxtc.com/wpblog/archives/28#comment-45652 I agree with all those who think Comcast is the worst company in America. I have had several level 3 techs look into why my service is intermittent and none have been able to help. Pathetic is how I would describe the company and their customer service!!! I can certainly understand why both JD Powers and Assoc and Consumer Reports ranks them the worst cable provider in the United States. Good luck to you if you stay with this terrible company and put up with awful service from a company who does not care about the customer. I agree with all those who think Comcast is the worst company in America. I have had several level 3 techs look into why my service is intermittent and none have been able to help. Pathetic is how I would describe the company and their customer service!!! I can certainly understand why both JD Powers and Assoc and Consumer Reports ranks them the worst cable provider in the United States. Good luck to you if you stay with this terrible company and put up with awful service from a company who does not care about the customer.

]]> By: Scott http://www.pdxtc.com/wpblog/general-interest/and-you-thought-you-had-comcast-problems/#comment-43834 Scott Mon, 10 Dec 2007 04:22:56 +0000 http://www.pdxtc.com/wpblog/archives/28#comment-43834 Picture added to post Picture added to post

]]> By: Scott Hendison http://www.pdxtc.com/wpblog/general-interest/and-you-thought-you-had-comcast-problems/#comment-43833 Scott Hendison Mon, 10 Dec 2007 01:45:19 +0000 http://www.pdxtc.com/wpblog/archives/28#comment-43833 Send one to me, and I'll add it to the thread... - I dumped mine long ago. I'm afraid that other than support@comcast.net though I have no clue. After I post the image you could link to it from a comcast forum. That might spur senior support to step up their ivestigation Send one to me, and I’ll add it to the thread… - I dumped mine long ago.

I’m afraid that other than support@comcast.net though I have no clue. After I post the image you could link to it from a comcast forum. That might spur senior support to step up their ivestigation

]]> By: Eric http://www.pdxtc.com/wpblog/general-interest/and-you-thought-you-had-comcast-problems/#comment-43832 Eric Sun, 09 Dec 2007 20:50:52 +0000 http://www.pdxtc.com/wpblog/archives/28#comment-43832 Yeah, I have many screen shots of the ping test. Ive shown it to the technicians that have come to my house and they agree that theres a problem. They just have no clue how to fix it. Is there anyone I can email the pictures to so I can get my point across to comcast? Yeah, I have many screen shots of the ping test. Ive shown it to the technicians that have come to my house and they agree that theres a problem. They just have no clue how to fix it. Is there anyone I can email the pictures to so I can get my point across to comcast?

]]> By: Scott http://www.pdxtc.com/wpblog/general-interest/and-you-thought-you-had-comcast-problems/#comment-43829 Scott Fri, 07 Dec 2007 20:13:29 +0000 http://www.pdxtc.com/wpblog/archives/28#comment-43829 wow, I feel for you, Eric. with me it was the screen shot of the ping timing out that did the trick. You might try that... wow, I feel for you, Eric. with me it was the screen shot of the ping timing out that did the trick. You might try that…

]]> By: Eric http://www.pdxtc.com/wpblog/general-interest/and-you-thought-you-had-comcast-problems/#comment-43827 Eric Fri, 07 Dec 2007 04:06:14 +0000 http://www.pdxtc.com/wpblog/archives/28#comment-43827 Is there any possibility that i can sue comcast? its been 2 years since i first had this same problem as everyone else on this page. it still hasnt gotten fixed. i looked at all of the pink forms that we were given to us by the people that came out to my house. 17. 17 different times, ive had someone come out to my house to fix the problem. it hasnt been fixed. i cant switch ISPs because comcast is the only thing that our neighborhood gets. and i cant get everyone to complain, because i only know one neighbor of mine well enough to call and talk to. this is insane and comcast wont do anything. every time they come to my house, i prove to them that there is a problem and they agree. they just cant do anything about it. they just say "ill send someone out here to look at the line, or look at your outside box" but no one comes. we have to schedule them to keep coming. we finally got the supervisor out here and he couldnt do anything, but, he was nice enough to leave us his personal cell # so we can call him. hey, why dont you take a guess on what happens when we call him. he doesnt answer. im so pissed at comcast and i really wish i could sue them out of their f*ing mind. Is there any possibility that i can sue comcast? its been 2 years since i first had this same problem as everyone else on this page. it still hasnt gotten fixed. i looked at all of the pink forms that we were given to us by the people that came out to my house. 17. 17 different times, ive had someone come out to my house to fix the problem. it hasnt been fixed. i cant switch ISPs because comcast is the only thing that our neighborhood gets. and i cant get everyone to complain, because i only know one neighbor of mine well enough to call and talk to. this is insane and comcast wont do anything. every time they come to my house, i prove to them that there is a problem and they agree. they just cant do anything about it. they just say “ill send someone out here to look at the line, or look at your outside box” but no one comes. we have to schedule them to keep coming. we finally got the supervisor out here and he couldnt do anything, but, he was nice enough to leave us his personal cell # so we can call him. hey, why dont you take a guess on what happens when we call him. he doesnt answer. im so pissed at comcast and i really wish i could sue them out of their f*ing mind.

]]> By: brad http://www.pdxtc.com/wpblog/general-interest/and-you-thought-you-had-comcast-problems/#comment-43697 brad Tue, 13 Nov 2007 20:54:49 +0000 http://www.pdxtc.com/wpblog/archives/28#comment-43697 Call TWC main office and complain about comcast, then get all your neighbors and friends to call and complain and encourage your neighbors and friends to get their neighbors and friends to complain. enough ppl comlain about comcast TWC will most likely do something. Call TWC main office and complain about comcast, then get all your neighbors and friends to call and complain and encourage your neighbors and friends to get their neighbors and friends to complain. enough ppl comlain about comcast TWC will most likely do something.

]]> By: Scott http://www.pdxtc.com/wpblog/general-interest/and-you-thought-you-had-comcast-problems/#comment-43695 Scott Tue, 13 Nov 2007 15:40:12 +0000 http://www.pdxtc.com/wpblog/archives/28#comment-43695 If only I had another option to Comcast, I'd try it in a minute, but they have a high speed monopoly in my neighborhood - Not even DSL is available... If only I had another option to Comcast, I’d try it in a minute, but they have a high speed monopoly in my neighborhood - Not even DSL is available…

]]> By: brad http://www.pdxtc.com/wpblog/general-interest/and-you-thought-you-had-comcast-problems/#comment-43692 brad Tue, 13 Nov 2007 04:58:18 +0000 http://www.pdxtc.com/wpblog/archives/28#comment-43692 you guys might consider getting time warner cable/roadrunner, I have experienced some game lag (daoc)but I think that's my computer's fault, and have been disconnected from the network only a couple of times in the past 5 years of use. I love the service and the techs all know their stuff and get right on the problem, even if it's not their fault. Service charge? they look for ways to not charge, even when I think it's fair that they do! you guys might consider getting time warner cable/roadrunner, I have experienced some game lag (daoc)but I think that’s my computer’s fault, and have been disconnected from the network only a couple of times in the past 5 years of use.

I love the service and the techs all know their stuff and get right on the problem, even if it’s not their fault. Service charge? they look for ways to not charge, even when I think it’s fair that they do!

]]> By: stacey http://www.pdxtc.com/wpblog/general-interest/and-you-thought-you-had-comcast-problems/#comment-43591 stacey Fri, 02 Nov 2007 17:36:31 +0000 http://www.pdxtc.com/wpblog/archives/28#comment-43591 hey guys. i was just browsing the internet to see who else is having comcast problems. i'm having serious problems with their customer service. I work in customer service, and I can tell you comcast is the absolute worst (next to sprint :)). however...i did do a little research :) and incase anyone is interested, i found the #'s to comcast corporate office in philly! so here ya are: (215)665-1700, (215)463-1100, (215)673-6600 hey guys. i was just browsing the internet to see who else is having comcast problems. i’m having serious problems with their customer service. I work in customer service, and I can tell you comcast is the absolute worst (next to sprint :)). however…i did do a little research :) and incase anyone is interested, i found the #’s to comcast corporate office in philly! so here ya are:
(215)665-1700, (215)463-1100, (215)673-6600

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