I keep the Windows Task Manager handy when I’m on the Internet, and each time I find a program running that I’m not familiar with, I do a search to find out what it is. Most of the time the information has been reassuring, but not in the most recent case. I found one called 55AutoRun; did a search; all I could find was 3 results with chinese characters. It sounds pretty ominous to me. I tried checking with Norton by e-mail and I got the run-a-round with instructions that are not related to the problem. Any ideas?